1. Introduction
Effective Date: 01 May 2025
At ChefStyle, we aim to provide a seamless shopping experience and reliable delivery service across South Africa. Please review our delivery policy for details on shipping times, fees, and procedures.
2. Delivery Locations
We deliver nationwide across South Africa. Certain remote areas may have extended delivery times.
3. Delivery Timeframes
– Standard Delivery: 3–7 business days.
– Express Delivery: 1–3 business days (subject to availability).
Delivery times may vary based on location and order processing.
4. Shipping Fees
– Standard delivery fees apply and are calculated at checkout.
– Free delivery for orders over R1500.00
– Express delivery may incur additional charges.
5. Order Processing & Tracking
– Orders are processed within 1-2 business days after payment confirmation.
– You will receive a tracking link via email or WhatsApp.
6. Delivery Partners
We work with trusted courier services to ensure safe and timely delivery. ChefStyle is not responsible for delays caused by third-party couriers.
7. Failed Deliveries & Returns
– If delivery is unsuccessful due to incorrect details, we will attempt re-delivery or refund (excluding delivery fees).
– Returns are subject to our Return & Refund Policy.
